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News & Views

How to Choose the Right Twilio Partner: A Complete Guide
The Challenges of In-House Twilio Flex Builds and Scaling
Integrating Twilio Flex with HubSpot CRM
Securing Your Platform: Twilio Verify for Fintech Leaders
Twilio SIGNAL 2025: What Did We Learn?
The Key Benefits of Twilio Flex For Business Leaders
How Much Does Twilio Flex Really Cost? A Deep Dive
A Definitive Guide to Twilio Flex
Unlocking the Value: Measuring ROI of AI in Customer Experience
AI Chatbots: The Future of Frontline Services and Customer Interactions
How AI is Revolutionizing the Customer Experience: A Comprehensive Guide
A2P 10DLC registration: How to get started and why it matters for your business
Build and deploy a multimodal AI Chatbot with Gemini and Twilio
5 Real Life Use Cases for Retail CX
The top 6 apps to integrate with your contact centre
7 customer experience challenges in the retail industry
Retail customer experience: Tips and strategies for success in 2024
Twilio Preferred Partner Zing secures additional £1.25m funding to support US expansion
Our Twilio Partner Credentials & Accreditations
New: Twilio Flex Insights 'How To' Video Series
What is ‘Twilio Pay’?
The Twilio Flex Contact Centre of 2024 (and beyond)
Retrospective: Zing's 2023 in 3s
Coming soon: Twilio Flex Unify!
Why choose Zing as your Twilio partner?
The art of tailoring suits mirrors our approach to building your contact centre
Twilio SIGNAL 2023 highlights
Building with Twilio: Deciding to go in-house or with a Twilio partner
Twilio Flex UI 2.0 migration guide: Here’s what you need to know
Summer social: We’re going to need a bigger boat
A Week in the Life: Lucy Nguyen, Zing Junior Developer
A Week in the Life: Joe Hainstock, Zing Developer
Week in the life: Morgan Holmes, Program Manager | Zing
Zing Dev Limited and Sprint Reply UK Join Forces to Revolutionize AI-Powered Contact Centers
Developer Q&A: Zing’s Viber Integration for Twilio Flex
Zing launches as a fully independent company with significant new investment
The Zing rocket ship goes onto the next stage
The Zing Dev Rock Band Goes Punting In Oxford
Zing Turns Two: Business Builds!
Zing @ Twilio 2022 Global Sales Kick-Off
Be Proud To Be Brilliant
3 reasons to introduce software developers early in your digital journey
A round up of 2020 at Zing
Zing signed as accredited implementation partner for Twilio.org
Twilio SIGNAL reminded us what to be hopeful for
Four things to pay attention to at Twilio’s SIGNAL 2020 conference
Zing awarded Twilio Silver Consulting Partner Status
Maven invests in technology company Zing
The First 50 Days - following the journey of our new Zinger Stefan.
Zing agrees EMEA Reseller Partnership with Spoke Phone
Developer Q&A: Helping the Norwegian Refugee Council (NRC) deploy information gathering chatbots in Ukraine
Zing Accreditation Scheme launches today
Zing works with vGroup to transform car accessories market
A Week in the Life: Nadine Norton, Customer Success Manager