Zing Respond
Make and receive calls with Twilio from your web browser
Zing Respond is a powerful tool that enables you to make and receive phone calls directly from your web browser.
Built on Twilio’s cloud communication platform, Respond allows you to implement a tailored IVR flow – ensuring all your calls reach the most relevant person in your business. Respond is also integrated with several CRM systems to enable functionality such as call ID and automatic contact pop ups.
Twilio and Zing’s services are all cloud-based, meaning you can now work from the office, home, or wherever you and your team are based.
Standard
Our basic package – perfect for small to medium sized businesses looking for a softphone integrated with their CRM.
£99
Per Month
Up to 100 Users
Up to 5 menu options in your IVR
Annual contract paid monthly
Custom
Typically, for larger businesses who want extra functionality from their softphone. A list of features can be found below.
POA
Per Month
100 + Users
5 + menu options in your IVR
Annual contract paid monthly
Features and Pricing
Standard |
Custom |
|
Pricing |
£99 Per Month |
POA |
Set Up | Free Set Up | POA |
Access to Softphone | ✔ | ✔ |
Inbound and Outbound UK Calling | ✔ | ✔ |
IVR Options | Up to 5 | 5+ |
Call Transfers and Hold | ✔ | ✔ |
Office Hours and Voicemail Setup | ✔ | ✔ |
Number of Users | Up to 100 | 100+ |
Support | Email/Phone | |
CRM Integration | ✔ | ✔ |
Call Metrics | ✔ | ✔ |
International Calling | ✔ | ✔ |
Custom Dashboard | ❌ | ✔ |
Call Recording | ❌ | ✔ |
SMS Notifications | ❌ | ✔ |
Proxy Calling | ❌ | ✔ |
PCI Compliant Payments | ❌ | ✔ |
Twilio Connect
Zing Respond works with your own Twilio account. All access and call costs are charged directly to Twilio. If you don’t have an account we can help you set one up quickly and easily.
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