How do Virtual Agents operate in the world of Financial Services?
Here is who Zing are, and two ways to go further: watch our webinar series, or book a Virtual Agent Readiness Assessment with our team.
Who are Zing?
We build and run customer engagement and virtual agents for regulated businesses.
A Twilio Gold Partner. We build, extend and run customer engagement on the Twilio platform.
We work with regulated businesses, including CarFinance 247, where a wrong answer is a compliance problem, not just a poor experience.
We design, build and run virtual agents for payments, collections and sales, and keep them working in production.
Car Finance 247 cut initial call times from 45 minutes to 15 and reduced agent onboarding to a fifth of the time, by building on Twilio Flex with Zing as an extension of their development team.
Learn more?
Watch the webinar series, or book a Virtual Agent Readiness Assessment with our team.
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Virtual agents in financial services, from use case to production
Four on-demand sessions from Zing and Twilio:
1. Where virtual agents work in financial services.
2. Designing for customer and regulator trust.
3. Architecture for regulated industries.
4. What a virtual agent looks like in production.
Fill out the form to book your assessment.
Book a 60-minute Virtual Agent Readiness Assessment with Zing and Twilio. It is a guided session for financial services teams planning virtual agents for payments, collections or sales, to understand where you stand and what it would take to run a virtual agent in production.
You leave with a one-page readiness summary from Zing: a defined proof-of-concept scope if you are ready, or shared actions to close the gaps if you are not.
Before the session we share a short set of preparatory questions on your use case, channels, identity and security, and where the agent must hand off to a human.