Money20/20 USA 2026

Keen to learn more following Money20/20?

Here is who Zing are, and two ways to go further: watch our webinar series, or book a Virtual Agent Readiness Assessment with our team.

About Zing

Who are Zing?

We build and run customer engagement and virtual agents for regulated businesses.

Twilio Experts with over 200+ delivered projects

A Twilio Gold Partner. We build, extend and run customer engagement on the Twilio platform.

Financial Services specialists

We work with regulated businesses, including CarFinance 247, where a wrong answer is a compliance problem, not just a poor experience.

AI Virtual Agent experts built on Twilio

We design, build and run virtual agents for payments, collections and sales, and keep them working in production.

Customer reference · UK car finance broker

Car Finance 247 cut initial call times from 45 minutes to 15 and reduced agent onboarding to a fifth of the time, by building on Twilio Flex with Zing as an extension of their development team.

Next steps

Learn more?

Watch the webinar series, or book a Virtual Agent Readiness Assessment with our team.

Webinar series

Virtual agents in financial services, from use case to production

Four on-demand sessions from Zing and Twilio:

1. Where virtual agents work in financial services.
2. Designing for customer and regulator trust.
3. Architecture for regulated industries.
4. What a virtual agent looks like in production.

Virtual Agent Readiness Assessment

Fill out the form to book your assessment.

Book a 60-minute Virtual Agent Readiness Assessment with Zing and Twilio. It is a guided session for financial services teams planning virtual agents for payments, collections or sales, to understand where you stand and what it would take to run a virtual agent in production.

You leave with a one-page readiness summary from Zing: a defined proof-of-concept scope if you are ready, or shared actions to close the gaps if you are not.

Before the session we share a short set of preparatory questions on your use case, channels, identity and security, and where the agent must hand off to a human.

Seen us at Money20/20? Book your session and our team will be in touch after the show.

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